FAQ

-Where is Surtoys located?
We are web based only. We ship from The Netherlands
-What are the payment methods?
For now we only accept Direct bank transfer, Klarna, PayPal and Credit Card (Stripe).
-I placed an order. When will my package arrive?
Items will be prepared and shipped in 1-2 days, After that, the indicative delivery time is 4-10 working days. Please keep in mind that during the holidays, this time may vary.
-I want to change my address
Please contact us immediately at support@surtoys.com and we will make the change for you.
-I received a damaged box
The packaging is for protection purposes during transit only. Therefore we are unable to arrange a replacement packaging.
-What currency are you using?
All our prices are in $ USD currencies.
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from - Youtube
Vimeo
Consent to display content from - Vimeo
Google Maps
Consent to display content from - Google
error: Content is protected !!